Job Description

Resp & Qualifications

PURPOSE:

Seeking a skilled Systems Administrator specializing in Facets Security Administration to support and manage security operations within the Facets platform. This role is responsible for ensuring secure access, maintaining compliance, and supporting business continuity across claims, enrollment and billing modules. The ideal candidate will have deep expertise in Facets security architecture, user access controls, and healthcare payer systems.

ESSENTIAL FUNCTIONS:

• Administer and maintain Facets security framework, including user roles, permissions, and access controls.
• Design and implement role-based access controls aligned with business and compliance requirements.
• Automate and optimize security administration processes and reporting.
• Provide support for internal and external audits, including evidence gathering and remediation.
• Ensure integration security across connected systems, support Facets upgrades, migrations, and releases with a focus on security integrity.

SUPERVISORY RESPONSIBILITY:

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Preferred:

• ITIL Foundations v3within 180 Days.

Experience: 3 years software, hardware and/or systems engineering related experience.

Knowledge, Skills and Abilities (KSAs)

• 3 Years of experience in Facets platform administration, with strong focus in security.
• Hands‑on experience with Facets Security Admin module (users, roles, groups, privileges).
• Strong understanding of healthcare payer operations.
• Familiarity with identity and access management tools and concepts.
• Knowledge of programming languages and web-based technologies.
• Proficient in Microsoft Office applications.
• Ability to collaborate to solve technical problems across teams.
• Excellent communication skills both written and verbal.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $64,872 - $128,843

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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